Business Terms

Please read our following terms and conditions carefully. If you have any questions, please do not hesitate to contact us!

1. Preamble
Elisson Olive Oil & More (Owner: Nikolaos Pulos, VAT-ID: DE232320885, certified seller of organic products (DE-ÖKO-007) sells only to natural persons with full legal capacity or to legal persons

2. Scope
For the business relationship between Elisson Olive Oil & More and the purchaser, the following general terms and conditions are in force at the time the order is placed.

3. Prices
All prices given in our product catalog are EUROprices including the legal VAT. The prices are valid from date of order. Our offers are not binding and subject to change, price changes reserved.

4. Order, Shipping, Shipping costs

The customer orders through the online shop products at Elisson Olive Oil & More and declares by submitting his order explicitly his consent to our Terms and Conditions. The order is binding. We confirm the order as soon as possible by e-mail, but not later than three days and reserve the right to refuse orders without to give reasons. The customer has the option to withdraw of his order in accordance with the Declaration of Revocation. This requires the written form. We ship our goods in Germany and in other countries charging the customer the shipping costs specified under Shipping Method. When shipping to not listed countries the actual shipping costs are to be requested in advance. Shipping costs are automatically appear in the calculation of the shopping cart. PO Box addresses are excluded from delivery. All queries related to orders and payment transactions are to be addressed to info@elisson.de or Nikos Pulos, Ebersstr. 80, D-10827 Berlin. Before any return the shipping address is to be confirmed by the seller.

5. Delivery time
Wir versenden unsere Waren innerhalb von 2-3 Werktagen, wenn diese auf Lager sind. Ausnahmsweise verbindlich zugesagte Termine und Fristen bedürfen der Schriftform, dasselbe gilt für evtl. nachträgliche Vereinbarungen. Wir bemühen uns stets um pünktliche Lieferung, es besteht jedoch kein Rechtsanspruch auf pünktliche Lieferung.

We ship our goods in Germany within 2-3 working days, if they are in stock. We ship our good in other European countries within ca. 4-6 days. Exceptional deadlines must be agreed in writing, the same applies for any subsequent agreements. We always strive for delivery on time, however there is no legal right to delivery on time.

6. Payment methods
The customer may select a Payment Method.
If payment by invoice has been agreed upon, the invoiced amount shall be due within 10 days of the receipt of the invoice to the following account:
Account holder: Nikolaos Pulos
Bank: Direkt Anlage Bank AG
IBAN: DE64701204008398963002
BIC: DABBDEMMXXX.

7. Delivery
Elisson Olive Oil & More übernimmt kein Beschaffungsrisiko. Sollten einzelne Artikel in unserem Sortiment nicht lieferbar bzw. ausverkauft sein, erfolgt keine Nach- oder Ersatzlieferung. Evtl. bezahlte Beträge werden dem Kunden ohne Abzüge zurückerstattet. Ein Regressanspruch besteht nicht. Der Besteller ist verpflichtet, die bestellten Waren an-/abzunehmen. Für Falschlieferungen aufgrund schriftlich, telefonisch oder elektronisch unrichtig angegebener oder übermittelter Daten haftet der Besteller.
Hat der Besteller ordnungsgemäß bestellt und verweigert dennoch die Annahme der Lieferung, so kann Elisson Olive Oil & More nach fruchtlosem Ablauf einer Nachfrist von 14 Tagen vom Vertrag zurücktreten und Schadenersatz verlangen.

8. Returns, Revocation
Complaints must be reported immediately in writing to:
Elisson Olive Oil & More, Mr Nikos Pulos, Ebersstr. 80, D-10827 Berlin, fax: +49 30 89206924 email: info@elisson.de
If the ordered parcel arrives damaged, a damage acknowledgment notice has to be issued in the presence of the postman.
Once opened packages of food are not returnable.
Returns are only possible in agreement with Elisson Olive Oil & More. Please read our Declaration of Revocation.
For returns please use the following return address only:

ELISSON Olive Oil & More
c/o Rhenus AG & Co. KG
Industriestr. 1b
14959 Trebbin
Deutschlan

9. Reservation of ownership
The goods remain until full payment property of Elisson Olive Oil & More.

10. Privacy Policy
We confidentially store your personal data necessary for order processing in our customers database. We remind you that we collect, store, process and use your data, so far as it is necessary for the proper order processing information. For more information please read our Privacy Declaration. You can correct your data at any time. If you wish to completely delete your data, please contact us.

11. General
For misprints and mistakes on our website, we accept no liability. We reserve the right for errors. The purchaser expressly waives to claim us to take back packaging materials of our goods.
We reserve the right
to change these terms and conditions at any time without notice for any reason. Such changes do not apply to orders already placed. By placing an order you accept our General Terms and Conditions (Business Terms).

12. Place of jurisdiction is Berlin.

Version: September 2014

 

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